Warranty Policy

Genuine Products

Techin Private Limited sells genuine/original products.

Warranty Coverage

Warranty coverage varies according to the individual product.

Customers should review the warranty information displayed for the product, supplied with the product, or communicated at the time of purchase.

Warranty Provider

Depending on the product, warranty service may be provided through Techin, the manufacturer, or an authorized distributor.

Warranty Period

There is no single warranty period applicable to every item sold by Techin. The warranty duration varies according to the relevant product.

Making a Warranty Claim

Customers requiring warranty support should contact Techin and provide the relevant product and order information.

Techin may request:

• Order information
• Product details
• A description of the problem
• The product for inspection
• Other reasonable information needed to assess the warranty claim

Product Inspection

Submitting a product for inspection does not automatically confirm that the issue is covered under warranty.

Warranty eligibility will depend on the applicable warranty terms and assessment of the product.

Warranty Resolution

The available warranty resolution will depend on the applicable product warranty and assessment.

Customer Rights

This policy does not limit any rights that cannot legally be excluded under applicable Sri Lankan law.