Shipping & Delivery Policy

Order Processing

Orders are processed subject to product availability, payment status, customer information, delivery information, and any applicable order verification.

Delivery Information

Customers must provide a complete and accurate:

• Name
• Delivery address
• Phone number

Courier Delivery

Techin may use third-party courier or delivery providers.

For delivery purposes, Techin may share the customer’s name, delivery address, and telephone number with the relevant delivery provider.

Delivery Time

Delivery timing may vary depending on destination, product availability, courier operations, order processing, payment confirmation, weekends, public holidays, and circumstances outside Techin’s reasonable control.

Delivery Charges

Any applicable delivery charge will be displayed or communicated as part of the order or checkout process.

Incorrect Delivery Information

Customers are responsible for ensuring that the delivery address and phone number provided are accurate.

Techin cannot guarantee successful delivery where incomplete or incorrect information is supplied.

Failed Delivery

If a delivery cannot be completed, customers should contact Techin regarding further arrangements.

Store Pickup

Store pickup is available for eligible orders.

Payment at pickup is available.

Customers should confirm pickup arrangements before collection.

Delivery Problems

If an order arrives damaged, incorrect, or with an apparent issue, customers should contact Techin and provide the relevant order details.